Founded in June 2016 and headquartered in Johannesburg, in order to help companies with their IT solutions. Our initial focus was providing complete information technology solutions for companies. In response to customer needs - and in order to fully cover the range of IT services - our offer quickly expanded with Hosting solutions..
Today, we deliver the most comprehensive suite of managed IT services to small and medium-sized businesses. Our proven service portfolio meets the varying needs of customers with implementation services or complete outsourced and Hosted IT solutions. Our known Quality Service allows us to provide all our customers with an efficient, seamless and worry-free "Remote IT department".
We have years of experience in the management, administration and support of computer systems for SMEs. We also offer innovative, affordable technology solutions including VoIP PBX and cloud business email and services. Our team of expert IT technicians look after your business infrastructure, so you can focus on running your business.
Bridge IT also offers connectivity solutions, providing a range of maintenance and support services to large enterprise customers. Through our extensive expertise in both legacy and current generation data centre networking technologies, our clients can maximise the value of complex IT infrastructure and migrate to new architectures with confidence.
When your IT system fails, it can have an immediate impact on productivity, operations and profitability. It is our mission to minimise disruption with our experienced, well-resourced IT support team to quickly respond and fix any hardware/Software issues. Bridge IT Support aim to extend the life of SAN Switches & Directors with flexible maintenance support SLAs. We are experts at installing & maintaining IT Systems and we pride ourselves on premium support and professional account management; whilst offering low costs. Our expert engineers and exceptional quality parts will ensure that your IT system is operating at optimum levels.
Brands We Support
Bridge IT is an industry leader in providing VoIP Services, Cloud Computing, and IT Support Services in Gauteng and its surrounds. We have provided our services for areas in the greater Johannesburg and Pretoria areas for almost 12 years. Our strengths lie in offering innovative, affordable technology solutions to small and medium-sized businesses..
This position allows us to provide a comprehensive portfolio of unbiased IT support solutions technical consultancy, implementation and maintenance services across networking, storage and security. Our technical teams hold specialist technical qualifications and skills sets that are of value to SMEs...
Some of our Amazing Clients
What we do
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- ✔ Fully customized solution
- ✔ User-friendly format
- ✔ Experience
- ✔ Affordable and quick
- ✔ Complete query resolution
- ✔ Technical Help-Desk
- ✔ Resolving escalated cases
- ✔ E-mail and voice blasting services
- ✔ 24×7 remote help desk support
- ✔ 24×7 onsite support
- ✔ Preventative maintenance programmes
- ✔ Time sheeting and work logs
- ✔ Identify critical issues quickly with a real-time
- ✔ Rapidly pinpoint bottlenecks, errors, heavy traffic issues
- ✔ Test hypotheses in seconds by overlaying events
- ✔ Block unauthorised access.
- ✔ Improve business function and productivity
- ✔ PC, Mac and tablet support programme
- ✔ Configure devices to connect to wired and wireless networks
- ✔ Perform skilled maintenance and repair
- ✔ Installation, configuration and updating of software
- ✔ Configuring handheld devices for access to email and data
- ✔ Data Cable Installations
- ✔ New Data Cable Installations (NO Termination)
- ✔ Network Cable Labeling and Tracing
- ✔ Network Cable Testing and Fault Finding
- ✔ Server Room Renovations and cleaning
- ✔ Protect and monitor your network.
- ✔ A fully managed firewall to keep your information safe.
- ✔ eSET Antivirus
- ✔ Expandability
- ✔ Easy setup
- ✔ Productivity
- ✔ Mobility
- ✔ Reliability
- ✔ File Transfer Security
- ✔ Reduce Costs
- ✔ Better Manage IT Resources
- ✔ Improve Compliance Safeguards
- ✔ Takes Advantage of Existing Infrastructure
We can support you no matter where you are
With over 10 years of industry leading support, we ensure that as a business our clients receive experienced advice focused on what their business needs are. Our offices are strategically located to allow us to service our clients quickly and efficiently. our strategically located engineers, partners & IT consultants allow us to meet competitive service level agreements effectively and rapidly wherever your organisation operates. We constantly review our engineering standards to ensure they are aligned with your needs. Where necessary, we provide on-site and off-site support.
Many IT service providers offer only selected services to their customers, which means that clients often have to engage with many IT companies and vendors creating operational slow-downs and other issues. However, that is not a concern with us. We offer all the IT support services that your business needs. We present our unique executive reports and preventative maintenance checklists to you monthly where you can monitor our performance to ensure we provide you with the professional IT support service you need.
Our help desk ticketing collects all your support requests.